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Microsoft Designing and Providing Microsoft Volume Licensing Solutions for Small and Medium Organizations Sample Questions:

1. You are a licensing specialist. Your customer is A Datum Corporation, a fast-growing consulting company that specializes in customer relationship management solutions.
Company BackgroundA Datum Corporation owns the following interests in two other companies:Owns 51 percent of Contoso, Ltd, which produces accounting systems management software. Owns 100 percent of Fabrikam, Inc., which produces and administers customer service training. The number of company employees is shown in the following table. CompanyEmployeesA Datum Corporation150Contoso, Ltd20Fabrikam,
Inc.40 All three companies have a flexible work environment that allows employees to work from home. Network DescriptionAll employees of all three companies have their own desktop. The desktops run either Microsoft Windows 2000 Professional or Windows XP
Professional, and various versions of Microsoft Office. The number of servers for each company is shown in the following table. CompanyServersA Datum Corporation3Contoso,
Ltd1Fabrikam, Inc.1 All servers currently run Windows 2000 Server. The software refresh cycle is two years. However, it is difficult for the employees and the IT staff to keep current with the new technology. Current Licensing SolutionThe two affiliate companies do their own purchasing and often pay a higher price for their software than A Datum Corporation pays. Business GoalsThe three companies share many of the same customers and sometimes work on the same projects. The president of A Datum Corporation wants to implement Microsoft SharePoint Portal Server 2003 to allow the employees in all three companies to collaborate internally and to allow the customers of all three companies to access some of the data as needed. The president of A Datum Corporation has the following goals:Upgrade the servers in all three companies to Windows Server
2003.Standardize operating systems across the companies.Standardize desktop applications across the companies to decrease support costs.Implement Microsoft
Exchange across all three companies in the next six months so that all employees can use
Outlook Web Access. Sales are expected to increase significantly over the next three years, and the number of employees is also expected to increase. End of repeated scenario You need to recommend the most appropriate client access solution for Windows
Server 2003. What should you recommend that the company acquire?

A) 630 Windows User client access licenses (CALs)
B) 210 Windows Device client access licenses (CALs)
C) 210 Windows User client access licenses (CALs)
D) 420 Windows Device client access licenses (CALs)
E) 420 Windows User client access licenses (CALs)

2. You are a licensing specialist. Your customer is Northwind Traders, a large ski equipment manufacturer.
Company Background
Northwind Traders has one location. The companys five departments are accounting, manufacturing, human resources (HR), sales, and information technology (IT). Business is cyclical. During peak periods, the company adds more employees. During slow periods, the number of employees is reduced.
Network Description
The number of desktops fluctuates between 300 and 400.
The desktops run either Microsoft Office 2000 Standard or Office XP Professional, and either Microsoft Windows 98, Windows 2000 Professional, or Windows XP Professional.
Twelve servers run Windows 2000 Advanced Server. Three of the servers run Microsoft
Exchange Server 5.5, and two of the servers run Microsoft SQL Server 7.0.
The HR department stores personnel data on one of the servers. The accounting department runs all the accounting applications on two of the servers.
Current Licensing Solution
Northwind Traders currently purchases software through an Open Business agreement.
The company finds this agreement difficult to manage and not cost effective.
The company is looking for ways to cut costs.
Business Goals
The sales department needs to implement a Web site to simplify customer ordering.
To accomplish this goal, the department plans to purchase a new dual-processor server to host a SQL database.
The database will store product information, and customers will be able to access the database.
The IT department recently installed Microsoft Internet Security and Acceleration Server
2004 in addition to other third-party security products.
The main goals of the IT department are to improve network security and to reduce costs.
The IT manager realizes that the company is losing money by using inefficient and out-of- date software.
He wants to upgrade to the latest versions of SQL Server and Exchange Server.
However, the IT department would require additional training to use the latest versions.
End of repeated scenario
You need to recommend Software Assurance to help Northwind Traders meet its business goals.
Which two Software Assurance benefits meet the companys business goals? (Choose two.)

A) training vouchers
B) New Version Rights
C) Spread Payments
D) Home Use Program
E) Corporate Error Reporting (CER)

3. You are a licensing specialist. Your customer is Alpine Ski House, a small manufacturer of winter sportswear.
Company Background
Alpine Ski House sells sportswear to outlets in the United States and Canada. Alpine Ski
House has 200 sales representatives.
Network Description
Each sales representative has a portable computer and a handheld device. Alpine Ski
House purchased 100 new portable computers for the sales force less than 60 days ago.
These new computers had Microsoft Windows XP Professional and Microsoft Office 2003
Professional preinstalled.
The company has 80 desktops in the main office. These desktops are older PCs running
Windows 98 and Office 97 Professional.
Current Licensing Solution
In July 2002, Alpine Ski House purchased licenses and Software Assurance for Windows
98 and Office Professional on the desktops through the Open License program. No upgrades have been installed, due to the hardware constraints of the older desktops.
Business Goals
Alpine Ski House plans to launch an online store to expand its business into the worldwide market.
The company plans to update its server environment with the following software:
Windows Server 2003
Microsoft Exchange Server 2003
Microsoft SharePoint Portal Server 2003
Microsoft SQL Server 2000, for its online store
The company plans to replace the 100 older portable computers within the next year.
The company wants to continue to increase sales by effectively servicing existing customers and by expanding its customer base without adding employees.
The company president wants to standardize all software on the desktops and the portable computers, but he does not want to spend budget on upgrading the 80 noncritical desktops.
End of repeated scenario
You need to recommend the most appropriate licensing program for Alpine Ski House.
What should you recommend?

A) Enterprise Agreement
B) Open Business
C) Open Volume
D) Select License
E) Component Enterprise Agreement with only the Office Professional and Windows
Professional components

4. You are a licensing specialist. Your customer is Fourth Coffee, a small coffee retailer that specializes in coffee beans from around the world.
Company Background
Fourth Coffee was founded on September 4, 2003, and has 35 employees. The companys main office and 10 retail stores are located in Canada.
Due to budget constraints, Fourth Coffee does not have a dedicated IT department and can upgrade hardware and software only every four years.
Network Description
The main office has five desktops and two servers. One server runs Microsoft Small
Business Server 2003, and the second server runs Microsoft Windows Server 2003,
Standard Edition, with Microsoft Office 2003 Professional Enterprise Edition through
Terminal Server.
Each retail store has a new desktop that connects to the terminal server in the main office.
Current Licensing Solution
Before Terminal Server was deployed, some older versions of Office were acquired through Full Package Product, and some older versions were preinstalled on desktops that were purchased one year ago. Some Office licenses were purchased with Software
Assurance through the Open Business program.
Confusion exists as to whether Fourth Coffee is properly licensed.
Business Goals
Fourth Coffee expects to open a total of 10 additional stores in England and Australia in the next year.
The company president wants to standardize all desktops on the latest version of Office
Professional, Enterprise Edition; Windows XP Professional; and Windows Server with
Terminal Server enabled.
End of repeated scenario
You need to recommend the most appropriate licensing solution.
What should you recommend?

A) Open Volume and FPP
B) OEM and FPP
C) Open Business and OEM
D) Open Volume and OEM
E) Open Business and FPP

5. You are a licensing specialist.
Your customer has an Open Business agreement with Software Assurance. The agreement expires today. The chief information officer (CIO) has not yet decided if he wants to renew Software Assurance.
You need to identify how much time the CIO has to renew Software Assurance.
Which length of time should you identify?

A) 60 days
B) 120 days
C) 30 days
D) 90 days

Solutions: