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IBM Enterprise Storage Technical Support Sample Questions:

1. A customer is interested in controlling the rapid growth of its database environment while providing the highest performance and lowest latency.
Which solution satisfies the customer's requirements and provides the best Total Cost of Ownership?

A) IBM FlashSystem 840
B) DS8870
C) IBM FlashSystem V840
D) XIV Gen3 with SSD

2. A customer has requested an IBM Spectrum Virtualize solution with capability to make it easy for users to create relevant and meaningful custom reports.
What should the solution architect propose to satisfy this requirement?

A) Svcmon with daily data collection
B) Excel macros linked to storage API
C) IBM Spectrum Control
D) Native IBM Spectrum Virtualize performance tool(s)

3. Which solution offers compression?

A) DS8870
B) FlashSystem 840
C) FlashSystem V840
D) XIV

4. What is the next step for a failed installation of an IBM TS4500 where there have been I/O errors that prevent placing the library into production even after replacement of multiple parts and verification of configuration definitions?

A) Conduct a workshop with customer system administrators and IBM technical field support representatives to jointly resolve the problem.
B) Perform an in-depth problem analysis and follow up with appropriate actions to resolve the issue.
C) Escalate the issue through the compliant process (critsit) and explain this process and next steps to the customer.
D) Facilitate a meeting with IBM and customer executives to discuss available options to resolve the situation.

5. A customer's current storage environment includes both a 12 module XIV Gen3 and a DS5300 with 12 expansion drawers. The customer wants to migrate all workload from the DS5300 to the XIV.
Which two actions should the solution architect perform first? (Choose two.)

A) Gather and analyze capacity requirements and usage using the DS5300 and GUI.
B) Collect DS5300 and XIV performance data and model the cumulative workload.
C) Migrate the DS5300 to the XIV using an IBM SAN Volume Controller with IBM Spectrum Virtualize software.
D) Collect DS5300 performance data and model the workload on a 12 module XIV.
E) Migrate the DS5300 workload to the XIV using XIV migration capability.

Solutions: