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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. Secure Digital (SD) card commands can be invoked from which three sources? (Choose three.)

A) IP Office System Monitor
B) System Status Application (SSA)
C) VoiceMail Pro Client
D) Avaya phones
E) IP Office Manager

2. A customer currently runs a dedicated TFTP server on their network and does not want the Manager Application TFTP interfering with all of the other requests. How can this be disabled within the Manager application?

A) File > Preferences > Preferences Tab > Uncheck Enable BootP and TFTP Server
B) File > Advanced > Change Mode > Disable TFTP Server
C) File > Preferences > Discovery Tab > Uncheck Enable BootP and TFTP Server
D) File > Advanced > Discovery > Uncheck Enable TFTP Server

3. The Customer Call Reporter (CCR) installation is now completed, but a user with the name "Agent1" is not showing on the CCR Web page. What should you check?

A) "Agent1" cannot be used as a name for a CCR agent.
B) Go to CCR and check on Supervisor Settings and enable Agent1 as a CCR agent.
C) Go to Supervisor Settings in Manager and enable Agent1 to be a CCR agent.
D) Go to CCR, log-in as Administrator, and enable Agent1 as a CCR agent.

4. Which two are power options for IP telephones on the IP Office? (Choose two.)

A) Power over Ethernet switch conforming to 802.3af standards
B) Class "A" 24 volt power supply
C) Class "B" 24 Volt power supply
D) 1151D1 Individual Power Supply and the 1151D2 Individual Power Supply with Battery Backup

5. A customer would like to use the Microsoft SAM Text to Speech (TTS) engine in VoiceMail Pro to allow callers to listen to order information using a "Speak Text" action in VoiceMail Pro Call Flow. Which license is required?

A) Voicemail Pro VB Script License
B) IP Office Preferred Edition
C) VM Pro ScanSoft TTS
D) IP Office Essential Edition
E) IP Office Ultimate Edition

Solutions: