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Avaya IP Office Configuration and Maintenance Sample Questions:

1. A customer has an IP500 and wants to install 28 IP hard telephones and 20 Digital telephones at the main site. A single PRI circuit is used for incoming and outgoing calls. A dedicated VoiceMail Pro server will be used for incoming call flows and user voicemail.
Incoming calls are being dropped when hitting the auto attendant in VoiceMail Pro. You have gathered the latest configuration, data/time of failure, and incoming caller information. What other information should you gather to troubleshoot this issue?

A) system monitor trace with ISDN data and debug view set to level 9 high trace and voicemail call flow database
B) system status snapshot and debug view set to level 5 Information trace and voicemail call flow database
C) system monitor trace with ISDN data and debug view set to level 5 Information trace and voicemail call flow database
D) system status snapshot and debug view set to level 9 high trace and voicemail call flow database

2. Secure Digital (SD) card commands can be invoked from which two sources? (Choose two.)

A) One-X@ Portal for IP Office
B) One-X@ Portal
C) VoiceMail Pro Client
D) Avaya telephones
E) IP Office Manager

3. Which values affect the size of a ContactStore server? (Choose two.)

A) the number of recordings
B) the number of hunt groups
C) the number of voicemail channels
D) the number of concurrent users for search and replay function
E) the number of incoming lines

4. An IP 406v2 has been upgraded to the latest release (6.0+). The customer wants to test a 9600 series telephone, however the telephone powers-up but will not register to IP Office. What is causing the issue?

A) The telephone must be changed from SIP to H.323.
B) The telephone requires an IP 500 control unit.
C) The telephone MAC address must registered in IP Office.
D) The telephone firmware requires an upgrade.

5. What is the maximum number ISDN/PRI trunks that can be configured on a IP500 control unit has 12 DS30 modules configured?

A) 3
B) 4
C) 8
D) 6

Solutions: