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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a Microsoft Lync Server 2013 environment that includes:
-a single Standard Edition server,
-a single consolidated Edge Server, and
-a single Forefront Threat Management Gateway 2010 server that is acting as an HTTP(s) reverse proxy.
Remote users report that the company logo isn't being displayed alongside the text in their Online Meeting invites.
You need to find out why the logo is not being retrieved.
Which two actions should you perform? (Each correct answer presents a part of the solution. Choose two.)

A) Using the Lync Server 2013 Logging Tool, debug traffic on the Lync Server 2010 Edge Server.
B) From the Lync Server Management Shell, execute the Get-CSMeetingConfiguration | FL Identity,l_ogoURL cmdlet.
C) Using a test client outside the corporate network, use an HTTP tracing tool to debug the traffic.
D) From the Lync Server Management Shell, execute the Get-CSWebServiceConfiguration | FL Identity,LogoURL cmdlet.
E) Using a test Client inside the corporate network, use an HTTP tracing tool to debug the traffic.

2. DRAG DROP You support a customer who
is deploying Microsoft Lync
Server 2013. The customer has completed deployment of the following components:
-A Lync Standard Edition Server,
-A Lync Edge Server,
-A media gateway connected to a Tl trunk,
-Appropriate rules for reverse proxy, and
-An Office Web App server with Microsoft SharePoint 2012.
Neither federation nor external access is enabled.
The customer installs a number of Lync 2013 clients on pilot user computers that are located inside their network. No one is able to access the Lync server from outside the network.
The pilot users report the following issues:
-When they make calls to local numbers, the calls do not work. An announcement states that they must not dial 1 to make a local call.
-When they make calls to long distance numbers, the calls connect, but the other end user reports that the caller's number does not appear correctly.
-When they receive long distance calls from outside, the caller ID information displayed in Lync does not match the caller's contact information.
You need to ensure that users in the customer's network can successfully have calls with users outside the network. You open the Voice Routing tab on the Lync
Server Control Panel as shown in the exhibit. (Click the Exhibit button.)

Which area should you look in to investigate each issue? (To answer, drag the appropriate voice routing area to the correct issue investigation or investigations. Each voice routing area may be used once or not at all. You may need to drag the split bar between panes or scroll to view content.)

3. You support a customer whose network environment includes Microsoft Lync Server 2013 Enterprise Voice deployed at two sites named Sitel and 5ite2. All users require extension dialing. Only direct inward dialing will be used for auto attendants or response groups. The extension numbers in four-digit format are
stored in the telephoneNumber attribute on the users' Active Directory Domain Services (AD DS) account. Sitel uses 2xxx extensions, and Site2 uses 3xxx extensions. You want to retain the four-digit extensions in Active Directory, but also present the numbers as valid numbers in the Lync 2013 client. You need to ensure that four-digit dialing normalizes properly in the address book for Lync. What should you do?

A) Modify the Company_Phone_Number_Normalization_Rules.txt file and add the following rules: ^(2\d{3})$ -- +15197778888;ext=$1^(3\d{3})$ -- +14163334444;ext=$1
B) Modify the Company_Phone_Number_Normalization_Rules.txt file and add the following rules: ^(2d\{3})$ -- +15197778888;ext=$1^(3d\{3})$ -- +14163334444;ext=$1
C) In the Lync Control Panel, under voice routing and dial plan, modify the global dial plan to add the following rules: ^(2\d{3})$ --+15197778888;ext=$1^(3\d{3})$ -- +14163334444;ext=$1
D) Use absconfig.exe from the Lync Resource Kit and change the flag of telephoneNumber to be included in the address book generation.

4. You support a customer's Microsoft Lync Server 2013 environment. Your customer has granted User1 Conferencing Policy A, and User2 Conferencing Policy B.
When User2 joins a video conference that is hosted by User1, User2 sees only a single video window, while other users who are joined to the same conference see up to five concurrent video streams. You need to configure the environment to allow User2 to view multiple concurrent video streams. You need to achieve the goal with the fewest changes to the environment. Which cmdlet should you run?

A) Get-CSConferencingPolicy -Identity 'Conferencing Policy B' | Set- CSConferencingPolicy - EnableMultiViewJoin $True
B) Set-CSCIientPolicy - EnableMediaRedirection STrue
C) Get-CSConferencingPolicy -Identity 'Conferencing Policy B' | Set- CSConferencingPolicy - AllowMultiView STrue
D) Set-CSCIientPolicy - EnableFullScreenVideo $True

5. You administer a Microsoft Lync Server 2010 Standard Edition server in your network environment. You deploy a Microsoft Lync Server 2013 Standard Edition server. You want to migrate users from Lync Server 2010 to Lync Server 2013. You migrate a test account from Lync Server 2010 to Lync Server 2013. You start the Lync 2013 client on one of your test computers and start testing various modalities. During testing, you decide to test the Meet Now functionality in Lync 2013 client. Meet Now starts a conference
and fails to connect. You start Clslogging.exe. You generate a log that includes the following information:

You need to identify the cause of the issue. What should you do first?

A) Start WireShark and perform the Meet Now test again.
B) Click Show Call Flow Window.
C) Open another log file from the Lync client in Snooper.
D) Right-click the error message and select Go to nearest entry in trace viewer.

Solutions: