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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. DRAG DROP You support a customer who
is deploying Microsoft Lync
Server 2013. The customer has completed deployment of the following components:
-A Lync Standard Edition Server,
-A Lync Edge Server,
-A media gateway connected to a Tl trunk,
-Appropriate rules for reverse proxy, and
-An Office Web App server with Microsoft SharePoint 2012.
Neither federation nor external access is enabled.
The customer installs a number of Lync 2013 clients on pilot user computers that are located inside their network. No one is able to access the Lync server from outside the network.
The pilot users report the following issues:
-When they make calls to local numbers, the calls do not work. An announcement states that they must not dial 1 to make a local call.
-When they make calls to long distance numbers, the calls connect, but the other end user reports that the caller's number does not appear correctly.
-When they receive long distance calls from outside, the caller ID information displayed in Lync does not match the caller's contact information.
You need to ensure that users in the customer's network can successfully have calls with users outside the network. You open the Voice Routing tab on the Lync
Server Control Panel as shown in the exhibit. (Click the Exhibit button.)

Which area should you look in to investigate each issue? (To answer, drag the appropriate voice routing area to the correct issue investigation or investigations. Each voice routing area may be used once or not at all. You may need to drag the split bar between panes or scroll to view content.)

2. You support a customer whose network environment that includes Microsoft Lync Server 2013 Standard Edition. A user uploads an inappropriate photo to his Lync profile. Your customer wants to remove the ability for users to display any photo in their Lync profile until the company can put a profile image policy in place. You need to remove the ability for users to display profile photos within Lync. Which cmdlet should you run?

A) Set-CsClientPolicy -Identity Global -EnableAppearOffline $true
B) Set-CsUserServicesPolicy -Identity Global -UcsAllowed $true
C) Set-CsClientPolicy -Identity Global -DisplayPhotoNoPhoto
D) Get-CsClient Policy | Set-CsClient Policy -ExcludedContactFolders "Contacts"

3. You support a customer whose network environment that includes Microsoft Lync Server 2013. The internal web farm fully qualified domain name (FQDN) is webcon.contoso.com. You implement split DNS. Publicly issued certificates are used on the Front End servers and the Edge servers. ou need to ensure that Lync users are able to log in by using the Lync 2013 Windows Store app.What should you do?

A) In DNS, enter a CNAME for lyncdiscoverinternal.contoso.com that redirects to an address of webcon.contoso.com.
B) In DNS, enter the Service Location (SRV) record _sipinternaltls._tcp.contoso.com and the serving host ofsip.contoso.com.
C) In the External Access Policy for each user, allow federation.
D) Run the Set-CsPushNotificationConfiguration -EnableMicrosoftPushNotificationService $true cmdlet.

4. You deploy a Microsoft Lync Server 2013 Enterprise Pool that is configured with Enterprise Voice and Dial-in Conferencing. All client computers run Windows 7 or Windows 8, and all use Lync 2013. Users report that they are unable to share Microsoft PowerPoint presentations with users who are using certain mobile devices. They also report that they are unable to scroll through a PowerPoint presentation independent of the presentation itself. You need to ensure that while they are in conferences, users are able to share PowerPoint presentations with users who are using mobile devices. You also need to ensure that users are able to scroll through PowerPoint presentations. What should you do?

A) Install an Office Web Apps Server on a server that is running Office 2013 and configure Lync Server 2013 to communicate with Office Web Apps.
B) Install an Office Web Apps Server on a server and configure Lync Server 2013 to communicate with Office Web Apps.
C) Install Office 2013 for all users and instruct them to use PowerPoint 2013.
D) Configure a new conferencing policy and enable the AllowMultiView.

5. You support a customer whose network environment includes Microsoft Lync Server 2013 Standard deployed with an Edge Server that is connected to the Internet. Your customer currently has Lync Online configured for Hybrid mode with Office 365. You need to help your customer enable the Office Web Apps Server for users who are using on- premise Lync. What should you do?

A) Configure Office 365 Microsoft Web Access Companion Server (WAC) URL in the Lync Topology.
B) Install a Microsoft Web Access Companion Server (WAC) server on premise and configure the Lync Topology.
C) Install Microsoft Web Access Companion Server (WAC) server components on Lync Pool Server.
D) Configure Office 365 SharePoint Online URL in the Lync Topology.

Solutions: