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IBM Cognos Real-time Monitoring Developer Sample Questions:

1. A customerswitches from internal authentication to external LDAP authentication. They have an existing internal user "Bob" with a password "internal". They have another user named "Bob" in the external LDAP server with password "external". They synchronize the usersfrom the external LDAP server to Real-time Monitoring. Why is the customer unable to login with the username and password "Bob/external"?

A) Synchronization succeeded and the external user Bob was skipped because there was an existing internal user Bob in the metadata.
B) Synchronization failed but the internal user Bob was deleted and no new external user was imported.
C) Synchronization succeeded and the external user Bob replaced the existing internal user Bob.
D) Synchronization failed as there was an existing internal user Bob in the metadata, so no new external user was imported.

2. A small banking customer is using Real-time Monitoring (RTM) to monitor and notify customers if they are over drafting their checking accounts. Customer information like name and e-mail address are in a DB2database and joined to the data based on the account ID. The customers all have accounts in RTM and are members of the "Customers" role. The alert should only be sent to the primary e-mail account and not shown on the RTM dashboard. What must you do to accomplish this goal?

A) Choose the "Account ID" column for a data-driven subscription.
B) Subscribe each user fromthe "Customers" role to the alert as an optional subscriber.
C) Choose the "Email" column for a data-driven subscription.
D) Subscribe the "Customers" role to the alert as a mandatory subscriber.

3. A banking customer needs to monitor transactions and determinewhen processing is out of normal operating ranges. The metrics will compare transaction rates processed in a 10 minute window to other rates measured in that same 10 minute window (same day of week and time interval), averaged over the previous 30 days. Transaction data is distributed over MQ Series middleware and an Oracle database is available for historical trending analysis. Alerts need to be sent when the latest 10 minute window is over 1000 percent of the previous 30-day average. Which statement is correct about Real-time Monitoring (RTM)?

A) RTM can perform all of the requirements described.
B) RTM can perform all of requirements exceptfor the alert conditions.
C) RTM can aggregate the transaction data by 10 minute windows, but cannot do the historical data comparisons.
D) RTM can only access data stored in the Oracle database.

4. Information in your Real-time Monitoring view is being sourced real time from a relational database using a JDBC agent. How and when is the data acquired to be viewed in the dashboard object?

A) New data is pushed real time from the database using a stored procedure as it is entered into a table.
B) New data is pulled from the relational database when a user views the dashboard object.
C) New data is pulled from the relational database on a specific polling time schedule.
D) New data is pushed to the view based on the executionof a database trigger.

5. A call center manager implements Real-time Monitoring (RTM) to determine if staffing needs to be increased. Which three metrics are appropriate to display on an RTM dashboard object? (Choose three.)

A) A combination pivot chart that shows the distribution of the call final action for each callby agent in their current shift.
B) A line chart that lists all the calls by agent that have exceeded the customer answer-time SLA in the last 6 months.
C) A bar chart that shows the average time each agent has spent on a call over the last year.
D) A table that lists the currently waiting calls and the time that they have been waiting in the call queue.
E) A table that lists the current status of each agent as being on a call, on hold, idle, or away.

Solutions: