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IBM Cognos Real-time Monitoring Developer Sample Questions:

1. Acustomer has built a lookup table named "Prods" on a database with the following query: SELECT Product_ID, 'D' || cast(Product_ID as VARCHAR) as ProductTag, Product_Name, Product_Description, UnitPrice FROM PRODUCTS.They have built a dimension named "Prod_dim" on this lookup table with the following structure: Hierarchy: Product_Name, Product_ID Key Field: ProductTag. What are two ways to improve performance, assuming there are no other objects using Prods? (Choose two.)

A) Add an index to the ProductTag field.
B) Add an index to the Product_ID field.
C) Increase the invalidation schedule frequency.
D) Remove the Product_Description and UnitPrice fields from the lookup table query.

2. A user is using a Real-time Monitoring dashboard object in Business Insight. This dashboard object is built on a cube. The object is configured to update every five seconds. The user wants the object to stop updating so that they can perform some analysis. What are two ways to accomplish this? (Choose two.)

A) by maximizing the widget
B) by drilling down on the widget
C) by restoring the widget
D) by clicking on the pause option in the widget actions menu

3. Information in your Real-time Monitoring view is being sourced real time from a relational database using a JDBC agent. How and when is the data acquired to be viewed in the dashboard object?

A) New data is pushed real time from the database using a stored procedure as it is entered into a table.
B) New data is pulled from the relational database when a user views the dashboard object.
C) New data is pulled from the relational database on a specific polling time schedule.
D) New data is pushed to the view based on the executionof a database trigger.

4. A customeris creating a new dashboard in Business Insight. The customer adds a Real-time Monitoring (RTM) widget to this dashboard and makes some changes to it. The customer then saves the dashboard, reopens it and notices that the changes made to the RTM widget arelost. Why did this happen?

A) The customer did not save the individual widget before saving the dashboard.
B) The customer is sharing the dashboard object with other users.
C) The customer has no permission to edit this dashboard object in RTM.
D) The customer has no permission to create dashboard objects in RTM.

5. A call center manager implements Real-time Monitoring (RTM) to determine if staffing needs to be increased. Which three metrics are appropriate to display on an RTM dashboard object? (Choose three.)

A) A combination pivot chart that shows the distribution of the call final action for each callby agent in their current shift.
B) A line chart that lists all the calls by agent that have exceeded the customer answer-time SLA in the last 6 months.
C) A bar chart that shows the average time each agent has spent on a call over the last year.
D) A table that lists the currently waiting calls and the time that they have been waiting in the call queue.
E) A table that lists the current status of each agent as being on a call, on hold, idle, or away.

Solutions: