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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. What should the telephone number field N in an ARS short code look like if you want to send out caller ID for the number 3033211234 on an ISDN line?

A) NCLI3033211234
B) Nss3033211234
C) Ns3033211234
D) NCID3033211234

2. A customer complains of a dropped call at 1:12 PM on December 12th. Avaya has requested the traces from that time frame. Prior to sending, how would you confirm that the trace file you are sending to Avaya contains the correct time frame?

A) Open SysMonitor Trace 20091212 130001, and search for 1:12 PM.
B) Open SysMonitor Trace 20091212 140001, and search for 1:12 PM.
C) Open SysMonitor Trace 20091212 140001, and search for 13:12.
D) Open SysMonitor Trace 20091212 130001, and search for 13:12.

3. A customer is installing an IP500v2 with one hundred 1600 series IP Phones. The customer has an existing Juniper VPN gateway for their remote workers and would like to provide hard phones for their remote workers to login at home. Which two are needed to accomplish this? (Choose two.)

A) 4620 IP Phone with VPN software
B) 1616 IP Phone with VPN software
C) VPN Phone license for each remote worker
D) Modified 46vpnsettings.txt file
E) VPN gateway for each remote worker

4. If calls need to be directed to a VoiceMail Pro module named DayAA, what should the destination field of the incoming call route look like?
A . VM:DayAAB . DayAAC . #DayAAD . AA:DayAAA Which three steps must be completed to get Embedded Voicemail (EVM) Dial by Name to work correctly? (Choose three.)

A) Users need to record their names.
B) Embedded Voicemail code is set.
C) Configure Dial By Name action off Auto Attendant.
D) Add names to the system directory.
E) Updated prompts are needed on the flash card.

5. Which two licenses are required to support an Interactive Voice Response (IVR) and Text To Speech (TTS) enabled auto attendant? (Choose two.)

A) Database license
B) IP Office Essential System license
C) IP Office Preferred System license
D) VMPro TTS (Generic)
E) IP Office Advanced System license

Solutions: