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IBM Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

1. A program manager is advising a new client who has begun analyzing process projects to determine which ones should be selected for their first BPM projects. The client presents the diagram below visualizing the projects in terms of their cost/complexity and the value to the company.

What should the program manager advise the client?

A) Immediately pursue projects in the B quadrant because of their high value.
B) Remove projects in C quadrant from the inventory because of high complexity and low value.
C) Redo the business value analysis to ensure customer satisfaction was included.
D) Consider appetite for BPM as a third axis in this analysis.

2. A BPM program manager uses an agile playback methodology. Which one of the following is a bad practice for playback?

A) Having SMEs perform activities in the process portal.
B) Scheduling playbacks every four to six weeks.
C) Having the Process Owner lead the playback.
D) Demonstrating the flow with powerpoint and screenshots.

3. In the Playback 0 review session, the executive sponsor for BPM suggested adding a requirement to the business process not previously articulated. The executive sponsor would like to see the business requirement implemented by the next playback validation session. How should the program manager handle the previously unknown business requirement?

A) Explain to the executive sponsor that the requirement will be implemented in the next iteration.
B) Proceed with Playback 1 and include the new requirement in the set of requirements for the development phase.
C) Find the best time in the development effort when resources are available to insert the business requirement implementation.
D) Validate user story with process owner and schedule for a later iteration.

4. The BPM validation process is the first time BPM project for the development team. At the project launch meeting, the functional requirements for the project are requested by the developers and administrator. The program manager reminds the team that functional requirements are typically documented during a specific phase in the BPM life cycle. When are the functional requirements for the process documented?

A) Process simulation
B) Process optimization
C) Process identification
D) Process discovery

Solutions: