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BlackBerry 10 Support Specialist Sample Questions:

1. Where should an end user be directed to look for a mandatory corporate application on their BlackBerry device?

A) Settings Menu
B) Set up application
C) Personal perimeter
D) Applications panel in the corporate perimeter

2. Which of the following is required in order to process an NFC transaction?

A) Both devices should be at least 20cm apart.
B) A valid Wi-Fi connection is necessary.
C) Very close proximity or tap of the communicating devices is necessary.
D) The battery of the BlackBerry 10 device should be 5% or more.

3. Which of the following can be used to secure or wipe data on a misplaced BlackBerry device?

A) BlackBerry Desktop Manager
B) BlackBerry Web Desktop Manager
C) BlackBerry Resource Kit
D) BlackBerry Administration

4. Where should an end user be directed to quickly identify if the BlackBerry is connected to the network?

A) BlackBerry Messenger (BBM) Application
B) Universal Hub
C) BlackBerry Device Ribbon (Top of Device)
D) BlackBerry World

5. What is the difference between activating a Microsoft Exchange ActiveSync account and a Work Account?

A) Work Account is only used with extra security such as S/MIME and PGP.
B) Work Account connects to the Microsoft Exchange through MAPI.
C) Using the "Work Account" option adds an email account that is only active while in the office.
D) Work Account is for use with device provisioning through BlackBerry Mobile Fusion products in order to separate the personal and work accounts on a user' s device.

Solutions: