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Microsoft Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations Sample Questions:
1. You are a licensing specialist. Your customer is Humongous Insurance, a large insurance company.
Company Background
Humongous Insurance plans to acquire another insurance company that has 40 employees. The other company licenses its products through an Open Business agreement.
Network Description
The Humongous Insurance network contains 750 desktops and 70 servers. The company uses a variety of Microsoft desktop and server technology.
Current Licensing Solution
The 70 servers are licensed as additional products under an Enterprise 5.x Agreement that will expire in two months.
Business Goals
In six months, the company plans to deploy four dual-processor servers that run SQL
Server in an active/passive failover cluster configuration. These servers will allow employees to access customer information by using the Internet.
The information technology (IT) department needs to be able to get training or assistance in using the network infrastructure. The department also needs an easy way to maintain the latest Microsoft server technology.
End of repeated scenario
You need to recommend a solution for transferring the other companys Microsoft software licenses to Humongous Insurance after the acquisition is complete. What should you recommend to the other company?
A) Add its software licenses to Humongous Insurances existing Open Business agreement.
B) Submit a Transfer of License form for all existing licenses. Notify Humongous Insurance of the license terms and conditions.
C) Start a new enrollment under Humongous Insurances existing Enterprise Agreement.
D) Ask Humongous Insurance to submit a True-up form that includes the additional desktops and servers from the other company.
2. You are a licensing specialist. Your customer is Proseware, Inc., an online bookstore that has $30 million in annual sales.
Company Background
Proseware, Inc., has a main office in New York and branch offices in the United States,
Greece, and Malaysia. The company anticipates that sales will continue to grow this year.
Network Description
The company network contains 700 desktops that run Microsoft Windows XP Professional.
Two hundred of the desktops run Microsoft Office 2000 Professional, which is covered by
Software Assurance that expires in 13 months. The other 500 desktops run Office 2000
Standard, which is not covered by Software Assurance. The current desktop environment meets the company??s needs.
The network contains 100 Windows NT Server 4.0 servers that run the companys online
Web services. The company wants to upgrade all the servers to Windows Server 2003.
However, there is not enough budget to upgrade this year. The company is considering a
Microsoft Exchange Server 2003 deployment, and it expects to purchase about 20 additional servers during the next three years.
Current Licensing Solution
Proseware, Inc., currently purchases Microsoft software through an Open Volume agreement. In the past, the company made license-only purchases on all server software licenses and did not invest in Software Assurance. Because of the geographical locations of the company offices, managing licenses is difficult.
Business Goals
The chief executive officer (CEO) states that the information technology (IT) department is too busy managing the server infrastructure. The IT department has the following goals:
Increase the security of the network.
Maintain stability in the organizations infrastructure.
Ensure that the technology on new servers is kept current.
Increase the return on IT investments.
The IT department does not have time for basic desktop help desk requests. The department wants to find ways to gain additional technical support from Microsoft on desktop and server products that are purchased.
End of repeated scenario
You need to recommend the most appropriate licensing solution for the desktops at
Proseware, Inc. What should you recommend?
A) When the current Software Assurance coverage expires, sign a new enrollment for
Software Assurance renewal under a Select License Agreement.
B) When the current Software Assurance coverage expires, renew licensing under an
Open Volume Agreement.
C) Acquire a Select License agreement with Software Assurance Membership
D) When the current Software Assurance coverage expires, renew licensing under an
Enterprise Agreement.
3. You are a licensing specialist. Your customer is Adventure Works, a human resources staffing company.
Company Background
Adventure Works has 10 offices that are located in three states. The company has grown consistently and it plans to hire additional employees.
Network Description
The company network contains 800 desktops that run several different versions of
Microsoft Office Professional. Other Microsoft applications that are installed on the desktops vary by location.
Each office contains three servers that run Microsoft Windows 2000 Advanced Server and
Microsoft Exchange 2000 Server Enterprise Edition. Other server software that is installed varies by location.
Current Licensing Solution
Adventure Works acquires its licenses through an Open Business agreement. The chief information officer (CIO) states that the Open Business agreement is difficult to manage and does not allow the company to combine its purchases so that it qualifies for additional discounts and benefits.
Business Goals
Adventure Works has the following business goals for the coming year:
Standardize the desktops to allow greater control of the information technology (IT) environment. Because some offices use in-house applications that are only compatible with older software versions, it might not be possible to upgrade software versions in all offices immediately.
Stay current on the latest technology.
Reduce the amount of time that the IT department spends on internal help desk requests.
Reduce the cost of maintaining the companys infrastructure.
The company has the budget to implement these plans.
End of repeated scenario
You need to recommend the most appropriate software acquisition model for Adventure
Works. What should you recommend?
A) decentralized software decision-making and decentralized purchasing
B) centralized software decision-making and centralized purchasing
C) decentralized software decision-making and centralized purchasing
D) centralized software decision-making and decentralized purchasing
4. What are the characteristics of a qualified desktop?
A) Any personal computers and similar devices used to do work for the company and capable of running enterprise products. Included are computers running as a server only, computers running line-of-business software, and systems running an embedded operating system.The devices must be purchased by the company during the term of its licensing agreement.
B) Any personal computers and similar devices used to do work for the company and capable of running enterprise products. Included are home computers and mobile devices.
Not included are computers running as a server only, computers running line-of-business software only, and systems running an embedded operating system.
C) Any personal computers and similar devices used to do work for the company and capable of running enterprise products.Included are computers running as a server only, computers running line-of-business software, and systems running an embedded operating system. The devices must have a Microsoft Windows operating system.
D) Any personal computers and similar devices used to do work for the company and capable of running enterprise products.Not included are computers running as a server only, computers running line-of-business software only, and systems running an embedded operating system.
5. The following six questions all present the same scenario.
For your convenience, the scenario is repeated in each question. Each question presents a different goal, question sentence, and answer choices, but the text of the scenario is exactly the same in each question in this section.
You are a licensing specialist. Your customer is Humongous Insurance, a large insurance company.
Company Background
Humongous Insurance plans to acquire another insurance company that has 40 employees. The other company licenses its products through an Open Business agreement.
Network Description
The Humongous Insurance network contains 750 desktops and 70 servers. The company uses a variety of Microsoft desktop and server technology.
Current Licensing Solution
The 70 servers are licensed as additional products under an Enterprise 5.x Agreement that will expire in two months.
Business Goals
In six months, the company plans to deploy four dual-processor servers that run SQL
Server in an active/passive failover cluster configuration. These servers will allow employees to access customer information by using the Internet.
The information technology (IT) department needs to be able to get training or assistance in using the network infrastructure. The department also needs an easy way to maintain the latest Microsoft server technology.
End of repeated scenario
You need to ensure that Humongous Insurance can prove ownership of its current
Microsoft software licenses. What documentation do you need?
A) volume licensing agreement, enrollment, license confirmation, and proof of payment
B) paid invoice or retail receipt and media
C) volume license product key and media
D) Certificate of Authenticity, End-User License Agreement, and media
Solutions:
Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: A |