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Huawei Certified Pre-sales Associate-Unified Communications Sample Questions:

1. In the UC solution, which network element provides the site resources for the voice conference? ()

A) Meeting AS
B) Meeting Server
C) ECS
D) U1900

2. Multiple customers dial the same number, and ordinary customers can be assigned to the IVR process or skill queue; VIP customers can be assigned directly to the agent without waiting for the customer. ()

A) FALSE
B) TRUE

3. The multimedia conferencing capabilities of the eSpace UC solution include: () (multiple choices in this question)

A) Desktop sharing
B) Document sharing
C) Program sharing
D) Whiteboard sharing

4. Which of the following metrics is a key metric for measuring the real-time service level of each skill queue, describes how many percentages of calls in that skill queue are connected within 20 seconds. ()

A) Real-time traffic
B) Real-time connection rate
C) Historical connection rate
D) Real-time call rate

5. The Huawei queuing machine integrates multiple functions and functions, which can simplify configuration and networking and facilitate deployment.
What features can I provide? () (multiple choices in this question)

A) Media access gateway, providing E1/T1 interface to access PSTN network
B) The agent's phone status is reported. After the agent picks up the phone, the queue machine can detect and report to the CTI platform.
C) Call control capability, access to the CTI platform, down to the agent phone registration
D) Media resource platform, providing resources for playback, receiving, recording, etc.

Solutions: