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IBM SurePOS 500 Models 5x5 Technical Mastery Sample Questions:

1. Which type of hard disk drive is standard on all models of the IBM SurePOS 500 SeriesModels 545 and 565?

A) 80GB IDE
B) 40GB IDE
C) 40GB SATA II
D) 80GB SATA II

2. Which product should NOT be used to clean the IBM SurePOS 5x5 touch screen?

A) mild liquid class cleaner
B) isopropyl alcohol
C) chlorine
D) water

3. Which three resources can be utilized for support assistance? (Choose three.)

A) IBM TechLine
B) IBM AnswerLine
C) IBMLink
D) IBM POS QuickReference Guide
E) IBM Retail Store Solutions Web site
F) IBM POS Support Web site

4. Which IBM resource provides the ability to submit a question whenan answer is not found in existing publications or articles?

A) IBM Universal Sales
B) TechLine
C) 1-800-IBM HELP
D) Ask Retail Pros

5. What does improved serviceability refer to in relation to theIBM SurePOS 5x5 models?

A) having on-site service, 24 hours a day, five days a week, next day response time
B) having rigorously tested each component used in the systems to ensure a longer life span
C) having on-site service, 24 hours a day, seven days a week, same day responsetime
D) having the virtually tool-less design of several components

Solutions: