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Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

1. A company uses Microsoft Dynamics CRM 2011. Which of the following chart configurations supports data drill-down?

A) a chart that you are viewing from a list of associated records
B) an imported stacked (comparison) system chart
C) a chart with a category axis displaying a searchable field
D) an imported stacked (comparison) user chart

2. Users in a Microsoft Dynamics CRM 2011 organization run Microsoft Dynamics CRM 2011 for Microsoft Office Outlook. Which of the following Outlook settings are managed by the Microsoft Dynamics CRM system settings? (Choose all that apply.)

A) minimum times for synchronization processes
B) the interval between sending of Microsoft Dynamics CRM email messages
C) the process of updating parent accounts when contacts synchronize
D) the synchronizing client

3. Which of the following statements about Microsoft Dynamics CRM 2011 managed solutions are true? (Choose all that apply.)

A) A managed solution can be exported after it has been imported.
B) A managed solution is automatically published after it has been imported.
C) A managed solution cannot be deleted.
D) Deleting a managed solution uninstalls all of its components.

4. A company uses Microsoft Dynamics CRM 2011. You plan to disable a business unit in the organizational hierarchy. How will this affect users? (Choose all that apply.)

A) Users assigned to the disabled business unit will be reassigned to the root business unit.
B) Users assigned to child business units subordinate to the disabled business unit will be reassigned to the root business unit.
C) Users assigned to child business units subordinate to the disabled business unit will not be able to log on to Microsoft Dynamics CRM.
D) Users assigned to the disabled business unit will not be able to log on to Microsoft Dynamics CRM.

5. Which of the following statements applies to both Microsoft Dynamics CRM 2011 on-premises and Microsoft Dynamics CRM Online 2011?

A) supports custom workflow assemblies
B) supports Internet lead capture
C) allows offline synchronization with Microsoft Outlook 2010
D) allows a maximum of 2048 fields per entity

Solutions: