Microsoft Dynamics CRM 2016 Customer Service Exam Certification Details:

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Microsoft MB2-714 Exam Syllabus Topics:

Reference: https://www.microsoft.com/en-us/learning/exam-mb2-714.aspx

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Who should take the MB2-714:Microsoft Dynamics CRM 2016 Customer Service Exam

The MB2-714 Exam certification is an internationally-recognized certification which help to have validation for those professionals who are keen to make their career in Microsoft Dynamics CRM domain. Candidates for this exam are familiar with general Microsoft Dynamics CRM concepts and the technologies. Candidates should have some hands-on experience with Windows-based Microsoft Dynamics CRM. It is good for these candidates

• Office managers
• Service administrators
• Service schedulers
• Sales operations managers
• Consultants
• Executives
• Customer service managers

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