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Scrum Professional Agile Leadership - Evidence Based Management (PAL-EBM) Sample Questions:

1. You developed and released a feature with the goal of improving your product's customer satisfaction rate. The resulting data shows that it does not have the intended impact and customer satisfaction remains unchanged.
Additionally, the data shows your users rarely use the feature at all. What do you do?
Response:

A) Interview the users and observe the usage to understand why the feature is not being used.
B) Remove the feature from the product and move on to the next highest priority feature.
C) Fix the UX so that it is easier to use and re-release it.
D) Improve the design of the feature and re-release it.

2. Zoomer company's best selling app has started to have its user base erode by new competing apps that have newer and more popular features. An important stakeholder believes that Zoomer's app user base can be restored by adding several customer requests to the product backlog that would be prioritized over other planned product initiatives.
This set of requested features would take over a year to implement and release and delay other items in the backlog. What should Zoomer do?
(choose the best answer)
Response:

A) Reach out to the customers to learn more about their needs and decide what to do next based on the information.
B) Implement selected suggestions from each stakeholder so as not to upset any of your stakeholders.
C) Implement and measure the result of a single feature in a shortened one month release cycle.
D) Postpone previously planned initiatives and start working on the backlog of customer requests as soon as possible.

3. Over a million customers use BLOOM company's product. BLOOM recently implemented and released a particular feature that they believed would be widely adopted by the users.
After gathering enough data from the test, it is concluded that the feature functions as intended however the usage rate was surprisingly low.
What should BLOOM do?
Response:

A) Deem the new feature unsuccessful and proceed to implement the next feature.
B) Devise a new experiment to learn whether usability issues are causing the problem.
C) Enlarge the sample size by extending the length of the original experiment.

4. Team A has a velocity of 50 with a Product Backlog of 170 points ordered by business value as perceived by stakeholders. Delivery is expected in 4 Sprints. Will this project deliver the anticipated impact?
(choose the best answer)
Response:

A) No.
B) Yes.
C) We do not know.
D) Maybe

5. What could be a valid reason for an organization needing to apply empiricism for problem-solving?
Response:

A) You are working with new technology that is unproven.
B) You have a high business risk.
C) You have a high technical risk.
D) All of the above.
E) You are in a rapidly changing market.

Solutions: