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HP Selling HP BSM Solutions Sample Questions:

1. Which statement best links a customer problem to a solution capability for Systems management?

A) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
B) Problem: the inability to capture and consolidate infrastructure and application events in real-time Solution: HP Runtime Service Model (RTSM)
C) Problem: how to determine which events matter and which are just "noise" Solution: Operations Manager (i)
D) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)

2. Which question is best used to qualify a Network Management opportunity?

A) How often do customers complain about an application response time?
B) Are you looking to adapt to new initiatives like Cloud Computing?
C) How often do users blame the network for application response time issues?
D) How do you handle Quality Assurance test management?

3. Which question is best used to qualify a Systems Management opportunity?

A) How often do customers complain about an application response time?
B) Are you looking to adapt to new initiatives like Cloud Computing?
C) How often does one team work on a problem and then realize another team worked on the same issue?
D) How do you handle Quality Assurance test management?

4. Which HP off-site implementation option helps customers realize the value of our solutions much faster and without incurring IT capital expense costs?

A) Systems as a Service
B) Software as a Service
C) Cloud as a Solution
D) Software as a Solution

5. Which BSM capability acts as the integration hub and metrics warehouse between the infrastructure and application teams?

A) Heads-up Display Monitoring (HUDM)
B) Run-time Service Model (RTSM)
C) Application Performance Model (APM)
D) Business Process Monitoring (BPM)

Solutions: