Read the Cisco 500-051 Certification Exam Requirements below

There are no prerequisites for the Cisco 500-051 exam.

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Cisco 500-051 Exam Reference

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Cisco 500-051 Exam

This exam validates the Candidate ability to design a Cisco unified contact center express system development, implement a Cisco unified contact center express system and operate a Cisco unified contact express system. Enterprise-level contact centers using the Cisco Unified Contact Center Enterprise (CCE) solution require highly qualified support engineers to design, implement, configure, and troubleshoot for maximum performance and minimum downtime.

Reference: http://www.cisco.com/c/en/us/partners/partner-with-cisco/channel-partner-program/specializations/collaboration-architecture.html