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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. A customer is planning to implement IBM SmartCloud Control Desk to automate simple incident, problem, and change management processes as well as to provide a service catalog to the 1,500 end users for ordering the IT services.
In order to implement this solution which edition of IBM SmartCloud Control Desk should be recommended?

A) IBM SmartCloud Control Desk for Internal Service Providers Edition
B) IBM SmartCloud Control Desk Entry Edition
C) IBM SmartCloud Control Desk
D) IBM SmartCloud Control Desk for Managed Service Providers Edition

2. Which two communication modes are supported to allow integration with IBM SmartCloud Control Desk? (Choose two.)

A) XML and flat files
B) UDP protocol
C) Java Message Service messaging
D) CORBA
E) Command Line Interface

3. Which function supports a customer who would like to have a predefined work plan for repetitive maintenance work?

A) Job List
B) Job Plans
C) Tasks List
D) Tasks Plan

4. A customer implemented a release management tool which holds inventory of systems that it manages. The customer wants to reconcile this data with configuration items discovered by IBM Tivoli Application Dependency Discovery Manager (TADDM). Which tool can import this data on a regular basis?

A) Custom Server Extensions for TADDM
B) Custom Server Templates for TADDM
C) IBM Tivoli Integration Composer
D) Migration Manager

5. A customer is planning to implement IBM SmartCloud Control Desk and IBM Tivoli Application Dependency Discovery Manager (TADDM). The solution will cover 5.000 end users and a data center with 600 servers running Windows, Linux, and UNIX operating systems. There will be 50 people in the IT department using the solution and one TADDM domain server scanning the whole environment.
Which statement is true if the customer wants to build three separate environments for development, test, and production?

A) The required number of all licenses is doubled because the development environment does not require separate licenses.
B) Only TADDM licenses are tripled.
C) The required number of all licenses is tripled.
D) The required licenses number does not change.

Solutions: