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Genesys Cloud CX: Developer Certification Sample Questions:
1. To get the recordingld for a conversation, which information should be included in the missing section of the URL.
https://api/v2/conversations/{___________}/recordings
A) DBID
B) ivrld
C) Conversation
D) Recordingld
2. When you reply to an email message, you can attach a file to send with the email reply.
What is the maximum message size, including attachments? How can you work around this limitation?
A) 20 MB per message (after base64 encoding) You can work around this limitation by including links to any third-party cloud storage service.
B) 40 MB per message (after base64 encoding) with no workaround
C) 5 MB per message (after base64 encoding) with no workaround.
D) 40 MB per message (after base64 encoding) You can work around this limitation by including links to large documents stored in Content Management.
E) 20 MB per message (after base64 encoding) You can work around this limitation by splitting the files and sending several email interactions.
3. Which platform component manages account configuration, directory search, user membership, phone call routing, and agent assignment?
A) Communication Services
B) Core Services
C) Application Services
D) Public Interface Services
4. How do you represent your organization when you contact the Genesys Cloud CX support team?
A) ID
B) Organization ID
C) Agent Name
D) Company Name
5. To assign a Prompt resource using the API, you must have the _______________ permission assigned.
A) Architect > UserPrompt > View
B) Architect > UserPrompt > Add
C) Architect > DatahaseTable > Add
D) Architect > UserPrompt > Edit
E) Architect > UI > View
Solutions:
Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: D |