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Genesys Cloud CX: Developer Certification Sample Questions:

1. If you don't pass the paging parameters while querying, the default page size is set to _____.

A) 100
B) 10
C) 25
D) 50

2. John Smith developed a Genesys Cloud CX web application that is currently being used successfully by thousands of agents in North America at Global Software Company Recently, Global Software Company decided to deploy the solution for its agents in Europe However, agents are not able to log in.
What is likely to be the cause?

A) The OAuth client does not have the required scope.
B) There is no client Secret associated to the OAuth client.
C) The web app does not have an OAuth client created for that region.
D) The Client ID has expired.

3. What level of permissions does a user require to view the organization settings?

A) Supervisor
B) Admin
C) All of the above
D) Agent

4. In Code Authorization grant OAuth flow, a code is exchanged for a token.

A) True
B) False

5. Which Genesys Cloud CX feature presents caller info to an agent and allows the user to update or collect the information?

A) Scripts
B) Toast pop-ups
C) IVR prompts
D) Dialog boxes

Solutions: