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IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. A customer has implemented a solution from a third-party vendor that is capable of creating asset inventory. Which IBM tool can provide a fully functional CMDB?

A) IBM Tivoli Application Dependency Discovery Manager
B) IBM Tivoli Asset Discovery for Distributed
C) IBM Tivoli Business Service Manager
D) IBM Tivoli Monitoring

2. Which two communication modes are supported to allow integration with IBM SmartCloud Control Desk? (Choose two.)

A) XML and flat files
B) UDP protocol
C) Java Message Service messaging
D) CORBA
E) Command Line Interface

3. Based on the ITIL Framework, what should be the purpose of every implemented process (Incident Management, Problem Management, Change Management, etc.)?

A) To create value for stakeholders
B) To identify units of organizations responsible for specific outcomes
C) To ensure that services are designed to meet business needs
D) To define activities, roles, responsibilities, functions, and metrics

4. A customer is planning to migrate from a competitive solution to IBM SmartCloud Control Desk. The existing solution uses four servers with eight cores x86-64 and 16 GB RAM each. Two of them are running Windows Server 2008 32-bit and two are running Red Hat Enterprise Linux 64bit. The customer would like to reuse the servers for IBM SmartCloud Control Desk.
Which statement is true?

A) The customer can reuse the servers; but Windows Server 2008 32-bit is not suitable for database nodes if large buffer pools are required.
B) The customer can reuse the hardware; but Red Hat Enterprise Linux 64-bit is not supported by IBM SmartCloud Control Desk
C) The customer can reuse the hardware; but for IBM SmartCloud Control Desk all servers must have the same OS type.
D) The customer cannot reuse the servers; the hardware specification does not match the minimal requirements of IBM SmartCloud Control Desk.

5. Which solution ensures data accuracy through a complete audit and remediation processes out-ofthe-box?

A) IBM Change and Configuration Management Database
B) IBM Compliance and Release Management
C) IBM Data Integrity and Audit Manager
D) IBM Remediation and Precision Manager

Solutions: