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IBM System x Server Family Technical Support V1 Sample Questions:

1. A BladeCenter customer has issues updating their current IBM and other servers, network, and storage stack. The customer asks the technical specialist if IBM has anything to handle this issue.
Which of the following should the customer leverage to lessen this issue?

A) HMC
B) IBM Systems Director
C) RSA2
D) FSM

2. An existing IBM System x customer is evaluating PureFlex. They want to know their best option to manage this new environment. Which of the following should be recommended?

A) IVM
B) HMC
C) IBM Systems Director
D) FSM

3. A customer plans to implement a network of x3550 M4 servers. Which of the following would allow installation of firmware updates?

A) Tivoli Storage Manager
B) VMware vSphere 5
C) Tivoli Provisioning Manager
D) ToolsCenter

4. A System x technical specialist has a prospective customer who is excited about PureFlex and is working on configurations for a large complex opportunity. During the engagement the customer has changed the design several times and has significantly increased the scope. What steps should the technical specialist take to make sure the customer is satisfied with the solution?

A) Engage Techline to assess configurations and assist in preparing for a TDA
B) Perform knowledge transfer of design requirements with the customer
C) Request Techline to perform an on site TDA
D) Request Techline create configurations

5. A customer needs to get a working Windows Server 2012 image with drivers for their new servers as soon as possible. Which of the following methods would best achieve this?

A) Install Windows Server 2012 using the F6 supply Mass Storage Controller option
B) Deploy customer's existing image and use UXSPI to update IBM specific drivers
C) Use ServerGuide to install Windows Server 2012
D) Replace customer's deployment solution with Tivoli Provisioning Manager for OS Deployment

Solutions: