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IBM Notes and Domino Sales Mastery Test v3 Sample Questions:

1. Which statement would best convince a customer that email is still a very important part of the modern work experience?

A) Reassure them that this social media business is just a fad and will soon go away
B) Remind them how important a fax machine was then and now
C) Remind them that although social media like FaceBook and Twitter have a large number of posts, it is still small compared to the number of emails sent daily.
D) Show them the first email you ever received, now framed on your wall

2. Which of the following is NOT a recommended method of getting potential new Notes and Domino business?

A) Review the dormant account list -- customers who are paying their support subscription, but haven't done business with IBM or a Partner in some time
B) Talk to your IBM Partner Representative to brainstorm and do some territory planning
C) Throwing a dart at the wall to see who to target
D) Review the lapsed account list - clients who did not renew Notes Domino support and subscription in the previous couple of years

3. What is another recommended way to disprove the rumor that Notes is dead?

A) Discuss IBM's history with the PC
B) Have them talk to their Microsoft representative
C) Reassure the customer that nothing ever changes in the computer industry
D) Show the customer the number of features added in the recent past and the exciting future to come in the Roadmap

4. Our IBM Lotus CEO Communications offering is an example of which type of packaging?

A) Both Client/Server and User
B) Client/Server
C) User
D) Neither Client/Server nor User

5. Which one of the following features is NOT new in the Calendar view of the IBM Notes and Domino 9.0 Social Edition?

A) Ability to view weeks or months in your view
B) "Weekly Planner" view
C) Category colors
D) "Rolling Calendar view (additive weeks)

Solutions: